Refund Policy
A legal disclaimer
At Maa Ke Masale, we take pride in delivering fresh, handcrafted, preservative-free spice blends made with care. Due to the nature of our food products, we follow a strict return policy to ensure quality and safety for all our customers.
Returns
We do not accept returns on any opened or used food items.
However, if you receive:
• A damaged product
• An incorrect item
• A defective or compromised package
Please contact us within 48 hours of delivery with your order details and clear photos of the issue.
Refunds & Replacements
Once we review your request, we will:
• Offer a replacement for the affected item, or
• Issue a refund to your original payment method (if replacement is not possible)
Non-Returnable Items
• Opened or used products
• Items without original packaging
• Orders reported after 48 hours of delivery